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What is Backup?

Backup is the ability to copy  all files from your computer  into a separate location, so that they will be safe in case of any problems. This is one of the most important, yet also one of the most neglected areas of computing. Backing up your data should be at the top of your computer maintenance list.  Without data backup you are running the risk of losing your data. And it will happen, don’t think that you don’t have to worry about it.

What would I backup?

With more and more information being held electronically, it is likely that you have photos, music, personal banking information, letters, and all sorts on the computer. What would happen if you lost your photos? Could you get retake them? Unlikely….. So why take the risk of losing them? If you are running any kind of business on the computer, what would happen if you lost the information on your clients? Or your financial records? It really doesn’t bear thinking about, does it??

So you really do need to backup your computer. The only question that then follows is….. How?

There are 3 generic option

1) CD, DVD or memory stick                                                                                         

2) External hard drive

3) Remote backup

Backup – Why it can’t wait until Tomorrow

It is one of those jobs that is always put off. We can give lots of names of people who have put off doing their backups, and then the computer has failed. Help. Please can you try to recover our data??Sometimes we can. Many times we have got most of the data back.  But not always. And the cost of retrieval can be significant. Why wait for a problem? Don’t put it off. Arrange for your Backup NOW. Please. We really are disappointed when we have to try to recover data off a failed disk or computer.

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Whether you need a new website creating or you need changes made to your existing website, our website hosting services will create a lasting impression for your home, business or organisation.

We offer a range of website hosting and maintenance services. Our aim is to make maintaining your website easy and affordable.

Please contact us to discuss your requirements.

RJS Consultants are able to perform remote takeover support on your computer to help speed up the resolution of a problem. We use Team Viewer and ISLOnline software to perform secure remote support.

There are two approaches to each product –
1.   Quick Support, where nothing is installed on your computer, and there is a one time key to gain access

2.   Hosted Support, where the software is loaded onto your computer and RJSConsultants can quickly get access to provide support whenever it is required.
 

   

Team Viewer – Quick Support

The on demand version, this is saved to your desktop and will be ready for you to run the software when you want support. Other than when the software is running, nothing is installed on the computer.
 

Having run the software, you just need to tell us the Team Viewer ID, and the 4 digit password so that we can then takeover your computer across the Internet and look at the problem.

Team Viewer – Host Support

This version used more frequently within businesses, to support our clients. It is installed on the computer as a service, and is password protected so that we can access the computer at any time, even during an evening if the machine has been left on.
 

* for security of your computer, Host Support should only be installed by RJSConsultants support staff

 ISL Online – Hosted Support

This version used more frequently within businesses, to support our clients. It is installed on the computer as a service, and is password protected so that we can access the computer at any time, even during an evening if the machine has been left on.

 

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Computer Service- Like an MOT!

As time goes by, computers (like all cars) collect a lot of rubbish that can slow them down. On the computer, this can be quite a gradual process, but it does cause delays and wear out.

Moreover, like cars, a regular service keeps it running smoothly. The general computer, with average use, should be cleaned each year, or if heavily used a 6-month interval clean could help.

RJS Consultants have created a service that is available to its clients called the “Computer MOT” in which a thorough clean of the computer is performed, including:

 

  • The Windows internal areas
  • The temporary files that have accumulated
  • Startup routines that are unnecessary and slow down the computer when you turn it on.
  • Scheduled activity that is unnecessary
  • Removing software that you don’t need any more
  • Removing software that has downloaded even though you didn’t specifically ask for it
  • Internet settings that slow down the access to the Internet.
  • Checking the computer history for evidence of problems that need sorting out.
  • Update drivers from vendors

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