At RJS Consultants we understand that formal project techniques such as PRINCE2, SDLC, SSADM, (and others) as well as development techniques such as RAD and JAD, are extremely important to deliver a project to time and budget.
However, whilst these formal techniques are important, they must not be so inflexible that a short 4 week project is overloaded with 6 weeks of documentation!
To cope with this we have developed project processes that help the project manager control a project in a flexible fashion, with the ability to deliver reports and project scorecards in keeping with the size of the project.
Our processes are so flexible that we only demand 2 mandatory documents for a project – a scope document (so that everyone understands what is required) and a completion document (so that we both agree when a project is complete), both signed by ourselves and the client. All the remainder of the project steps are likely to be used, but the project manager has the responsibility of which steps are relevant to the project.
As the client you can have supreme confidence in the progress and delivery of the project, with excellent communication and visibility at regular intervals.
Please contact us for more details on the numbers above, or at info@rjs-consultants.com.
Totally separate from the general computer and network support, RJS Consultants can offer businesses (both large and small) consulting services from Programme Management to Interim Management to Strategic Review.
As an outsider, our Consulting Service can be an ideal way to review what is happening in your IT department, and then define a strategy to move the department forward and add value to the business. It is our firm belief, proven in practice, that IT supports the business – NOT, the other way round.
To give a flavour of our many engagements, RJS Consultants have:
- Programme managed the investigation, design and implementation of a Paperless Office in a firm of Accountants
- Performed an Outsourcing investigation for a major Retailer
- Performed the investigation, tendering and implementation to outsource a company’s IT, whilst at the same time moving to a thin client solution
Reporting to board level directors, these roles have also become involved in other IT strategic changes, including:
- Changeover to a Citrix and Thin Client environment
- Development and implementation of Disaster Recovery/Business Continuity plans
In essence, RJS Consultants can help when there would be a benefit for your organisation to have an independent and external view, free from the political and other baggage that sometimes colours the conclusions that might be arrived at.
To find out more information please contact us on the numbers above, or at info@rjs-consultants.com.
Ad Hoc Support provides our clients with the ultimate control over how much they pay for support. It is the simplest of our 3 Support Options and requires no commitment.
It is a good starting point for all clients who are uncertain how much support they might require.
The call out charge (and first 30 minutes of support) in 2023 is £45+VAT, and the full hourly rate for Support is £82+VAT. Clients either pay for each Support interaction, or they are invoiced at the end of the month.
Once clients are comfortable with the support that RJS Consultants can provide, even those who only want Support on an irregular basis, it is likely to be beneficial to take out a Support Agreement.
Please contact us for more details on the numbers above, or at info@rjs-consultants.com.
At RJS Consultants we pride ourselves on providing a quality, personal and professional service to our clients. And we like to remove the barrier to quick support that comes with every call ending up with a bill.
The Support Agreement allows a User to receive personal support when it is required (subject to some caveats) and for these remote support calls to be covered by the Support Agreement.
The cost can be based on the number of devices, or the number of calls per month.
The support calls can be for software and services affecting the use of the computer, network connection, printers or smartphones and we expect that these calls can be completed in around 25 to 35 minutes.
Almost all issues can be handled remotely, although if the problem is with the broadband connection itself, there are obvious limitations!
Please contact us for more details on the numbers above, or at info@rjs-consultants.com.
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Clients that want Proactive Support get all the benefits of the Reactive Support, but also will get checks made on their computers (and networks if applicable) at regular intervals to ensure that the the technology is working well.
Whist there is obviously an additional cost for Proactive Support, in the long run it generally works out to be more cost effective both in monetary and effectiveness perspectives.
Please contact us for more details on the numbers above, or at info@rjs-consultants.com.