Phone Call Scams – How to recognise them

We all receive phone calls from people telling you that they are from (BT, Microsoft, your Bank, the taxman, etc) and invariably they are scams. But how can you tell?

(And please forward this article to any less technical, and/or elderly friends or family, as they are often the unfortunate victims. BUT….. not always. We have had solicitor and acountant clients who have been caught out.)

These scammers need to get onto your computer to get their crooked and sticky fingers on your details. And they do this by persuading you to download software (often TeamViewer, LogmeIn or more recently AnyDesk).

At this point STOP. Do NOT do it. DO NOT give them access. It only takes them a few seconds to suck all the details that they want off your computer.

Please read our detailed article for more details.

If you have been scammed, we give advice on what to do, and how to become safe again.

And Beware…… the new AI (Artificial Intelligence) routines are getting better at fooling you. We also have advice on how to spot a computer impersonating somebody that you know.

btconnect email changes – and how it affects you

Did you know that emails can no longer be accessed through the Outlook email software?

BT have been warning people for ages that they would rather people stop using their btconnect email. Well now they have gone to the next stage by preventing you from accessing it from within Outlook. Instead, it is now browser access only, via  and enter your btconnect email address and the password.


If you have any questions or queries, please contact us at 01923-254302, or 01444-812412

Client Worth

Do you know how much each of your clients contributes to your profit?

Do you know if any of your clients are not currently making you any money?

These might sound like obvious questions, but many businesses do not know the breakdown of their costs down to a level where they can answer them.

RJS Consultants have developed a simple application that will enable you (with the help of your staff) to enter a range of information that will give you some fundamental details about how much time is being spent on each client, and thereby enable you to calculate their profitability.

More details will be added to this page in the coming days and weeks, as we get close to our launch date in August 2022.

To be kept updated about the Application, and to be one of the first to take advantage of the benefits that will accrue from using it, please email with your name, details about your company and also any questions that you may have.

KPI Database

RJS Consultants have successfully delivered the first phase of a KPI Database to one of their major clients; This phase allows all the staff to assign the hours that they have worked to their respective clients. The Database Application, which is both web-based and Windows based, monitors that staff have entered their working hours, and if not entered, an email is automatically sent reminding them of their omission.

The second phase is now under construction to calculate a client’s profitability.

This project joins other Database projects that we that delivered to clients in the past which have enabled them to manage their data, record information about their activities and create relevant reports to help manage that business.

For further details about how RJS Consultants could help your business with a Database, please contact Nigel at 01923-254302, and he’ll be delighted to discuss your requirements.

Anti-Virus Software and Phishing

One of the most important parts of your computer software is the Anti Virus protection.  This is your first line of defence from a variety of scammers and con artists, whose sole aim is to upload malicious software to   your device, with a view to harvesting your personal details for their own financial gain. 

Phishing is one such tactic used by online scammers and criminals who try to trick users into clicking onto websites or links that are not legitimate.  They attempt to fool the user into downloading malware, by clicking on a fraudulent link or by directing the user to a dodgy website.  

As users such as yourself become more aware of the risks, where even the most seasoned us of us can be fooled, the scammers in turn are increasingly trying more sophisticated ways to acquire your personal information.   The best way to beat the scammers is to have the most up to date Anti Viral Software Package you can. 

At RJS we are constantly monitoring the way in which scammers and con artists work and our Anti Virus Software Package contains a specific module to deal with phishing emails.  For an additional sum of just £1.50 per month (above the anti viral software package amount) the Internet Protection Module will intercept the link you are trying to click on, preventing you from accidentally downloading any malicious content.  Whilst no company can guarantee your computer 100%, our software package will go a long way in offering you real protection from the scammers. 

If you would like more information on how we are taking on the scammers, please do call us the above numbers.   Our business has been around for twenty years, when the internet was in its infancy and online scammers were few and far between.  We pride ourselves on the advice we offer and innovative approach we take to all your IT requirements.