RJS Consultants are able to perform remote takeover support on your computer to help speed up the resolution of a problem. We use Team Viewer sofware to perform this remote support.

There are two versions of this software.

The on demand version, this is saved to your desktop and will be ready for you to run the software when you want support. Other than when the software is running, nothing is installed on the computer.
 

Download Quick Support

Having run the software, you just need to tell us the TeamViewer ID, and the 4 digit password, so that we can then takeover your computer across the internet and look at the problem.

This version used more frequently within businesses, to support our clients. It is installed on the computer as a service, and is password protected so that we can access the computer at any time, even during an evening if the machine has been left on.
 

Download Host Support

* for security Host Support should only be installed by RJS support staff